Privacy Policy

Last Updated: November 5, 2026

The Short Version: We collect what we need to turn your voice into text and run your account. Your audio is sent to our speech-to-text suppliers and is not stored by us, unless you switch on “Share failed audio samples” (off by default), in which case failed clips are kept for 30 days. Your dictation history is saved to your account so you can see it, and you can delete it at any time. The text of each dictation is also kept in our server records for 30 days so we can fix problems. We use analytics and, unless you switch them off, screen recordings of how you use the app. We never use your data to train AI models. Your data is stored in the United States. You can delete your account and data from inside the app.

Who we are

Talkativ is operated by Intuitive Business Solutions Limited, a private limited company registered in England and Wales (company number 17302964). The company is the “controller” of your data: it decides how your data is used and is responsible for it.

• Company: Intuitive Business Solutions Limited, trading as Talkativ
• Company number: 17302964, registered in England and Wales
• Email: [email protected]

We have not appointed a data protection officer or a representative in the EU. Danesh, the founder, handles every privacy question himself.

This policy covers the Talkativ app for Windows and Mac, our servers, our emails and this website, talkativ.app.

What we collect and why

For each kind of data, this table says what we use it for and the legal reason (“lawful basis”) that allows it. “Contract” means we need it to provide the service you signed up for. “Legitimate interests” means we have a reasonable business need that does not override your rights; you can object to it (see “Your rights”). “Consent” means we only do it if you say yes, and you can change your mind at any time.

Do you have to give us this data?

You need an email address to create an account, and Talkativ needs your audio to turn speech into text. Without them we cannot provide the service. Everything else is optional or can be switched off.

What we do not collect

• Voice prints or anything used to identify you by your voice
• Your device’s location. (Like most online services, our suppliers can see your internet address, from which a rough location can be worked out.)
• Your browsing history
• Your contacts or address book
• What is on your screen in other programs. The only things Talkativ takes from another program are the text you highlight when you use Genius Mode, and that program’s name (and, for a web browser, the website’s name when we recognise it). Usage recordings show only Talkativ’s own windows.

Your choices in the app

All of these are in Settings > Privacy & data:

• Personalized analytics (on by default). When you switch it off, we keep collecting usage data, but it is no longer linked to you or your account.
• Share usage recordings (on by default). Turning it off stops recording straight away. Recordings never include audio. Everything you type, and the boxes you dictate into, is hidden on your own computer before anything is sent. Other text shown on Talkativ’s screens is not hidden, so past dictations in your history list, your Vocabulary words and your email address can appear in a recording.
• Share failed audio samples (off by default).
• Delete all voice logs and Delete account (see “Your rights”).

“Advanced transcription formatting” (in Settings > Audio & voice) decides whether your text is sent for formatting. You can switch Genius Mode off in Settings > Genius Mode.

Who we share your data with

We do not sell your data. We use the suppliers below to run Talkativ. Each one receives only what it needs for its job.

Your data is not used to train AI models. We do not use it that way, and OpenAI and DeepInfra say that data sent through their services is not used to train their models. OpenAI keeps the data it receives for up to 30 days to check for abuse, then deletes it.

We may also share data if the law requires it, or to protect our users or our service.

Sending data outside the UK

Talkativ is run from the UK, but our suppliers store and process your data in the United States. When personal data leaves the UK or the European Economic Area, the law requires a safeguard. These are the safeguards our suppliers name:

• Google (our servers and Google Analytics): the UK Extension to the EU-US Data Privacy Framework (a UK government-approved scheme for US companies), and Standard Contractual Clauses (contract terms approved for international transfers).
• Stripe: the EU-US Data Privacy Framework and its UK Extension, Standard Contractual Clauses and the UK Addendum to them.
• Mailgun: Standard Contractual Clauses and the UK Addendum to them.
• PostHog: the EU-US Data Privacy Framework and its UK Extension, and Standard Contractual Clauses with the UK Addendum to them (our data processing agreement with PostHog, signed 6 November 2026).
• OpenAI: Standard Contractual Clauses with the UK Addendum to them, in OpenAI’s data processing addendum, which is part of its services agreement.
• DeepInfra: Standard Contractual Clauses and the UK’s international data transfer terms, in its data processing agreement, which is part of its terms.
• Netlify: the UK Extension to the EU-US Data Privacy Framework, with the UK Addendum to the Standard Contractual Clauses as a fallback.
• Cloudflare: the EU-US Data Privacy Framework and its UK Extension, with Standard Contractual Clauses and the UK Addendum to them as a fallback.

To get a copy of these safeguards, email [email protected].

How long we keep your data

What happens when you delete your account

Deleting your account (Settings > Privacy & data > Delete account) removes your sign-in, your account, your dictation history, your Smart Edits, and your usage data and recordings in PostHog. Any paid subscription is set to stop at the end of the period you have paid for.

Some records stay after you delete your account:

• your trial history, to prevent repeat trials;
• feedback you sent us, and records of the emails we sent you;
• your customer record and payment history at Stripe, which the law requires for financial records;
• server records, until they are deleted after 30 days;
• your Vocabulary words and email-preference records, which are not yet removed automatically. Email us and we will delete them.

If you want any of these removed, email [email protected]. We will delete whatever the law does not require us to keep.

How we protect your data

• Data travels between the app, our servers and our suppliers over encrypted connections (HTTPS).
• The keys to our suppliers’ services are kept on our servers in Google’s Secret Manager, not inside the app.
• Each account can read only its own history. Danesh can see account records when he needs to fix a problem or answer a request.

No system is perfectly secure. If a data breach puts your rights at risk, we will tell you and, where the law requires it, the Information Commissioner’s Office (ICO).

Your rights

UK and EU data protection law gives you these rights:

• Access: get a copy of the data we hold about you.
• Correction: have wrong data corrected. You can change your display name in Settings.
• Deletion: have your data deleted. You can delete single dictations from your history, all of them with “Delete all voice logs”, or everything with “Delete account”.
• Restriction: ask us to pause using your data while a problem is sorted out.
• Portability: get the data you gave us in a common format (JSON or CSV), to take elsewhere.
• Objection: object to any use based on legitimate interests. You can always stop tips and offers emails, with the unsubscribe link in any of them.
• Withdrawing consent: where we rely on your consent, change your mind at any time. This does not affect what happened before.
• Automated decisions: not to be subject to decisions made only by a computer that have legal or similarly significant effects on you. We do not make any (see below).

To use any of these rights, email [email protected]. It is free. We may ask you to confirm your identity, usually by writing from the email address on your account. We will reply within one month.

Automated decisions

We do not make decisions about you by computer alone that have legal or similarly significant effects. We use your usage data, for example how many words you have dictated, to decide which helpful emails to send you and to count your free plan’s weekly limit. These do not affect your rights.

Complaints

If you are unhappy with how we handle your data, please tell us first at [email protected]. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office: ico.org.uk/make-a-complaint, phone 0303 123 1113. If you live in the European Economic Area, you can complain to the data protection authority in your country.

This website

When you first visit talkativ.app, a small card asks whether the site can remember you. “No, thanks” is as easy to choose as “That’s fine”.

• Before you answer, or if you say no: PostHog counts your visit (the pages you view, the page that sent you here, your browser and device type) without storing anything on your device and without recording your visit. Google Analytics does not load.
• If you say yes: PostHog stores an ID on your device so it can remember you across pages and visits, and records your visit (where you move, click and scroll) with everything you type hidden on your device. Google Analytics also loads and stores its own cookies. We have switched off Google’s advertising features (“Google signals” and ad personalisation). If you then download Talkativ, your website visitor ID is passed to the download so we can tell that the visit led to an install.
• Changing your mind: your answer is stored in your browser. Use “Cookie choices” at the bottom of any page to change it. If you change to no, PostHog stops remembering you and the Google Analytics cookies are removed.
• Do Not Track: if your browser sends a Do Not Track signal, PostHog does not collect your visit and the cookie question is not shown.
• Other things stored in your browser: your light or dark theme choice, so the site looks the way you picked.
• Hosting: the site is hosted by Netlify behind Cloudflare, which see your internet address and browser details in order to deliver the pages and protect the site. Our fonts are loaded from Google Fonts, and some page scripts from Cloudflare’s cdnjs service, so Google and Cloudflare also see your internet address.

Lawful basis: counting visits without storing anything on your device is based on our legitimate interest in knowing how the site is used. Remembering you, recording your visit and Google Analytics are based on your consent.

How long: PostHog keeps visit data for up to 7 years and recordings for 30 days (checked on 5 November 2026). Google Analytics keeps the details of each visit for 14 months; its overall visit counts are kept longer.

Download link

Our download page has a form to email yourself the download link, for example when you are on a phone and want to install Talkativ on your computer.

• We use the email address you type only to send you that one email with the download links. We do not add it to any mailing list and do not send you anything else because you used the form.
• We do not store the address on our servers. To stop the same address being sent the link over and over, we keep a scrambled fingerprint of it, which cannot be turned back into the address, for 24 hours. Then it is deleted.
• The email is sent by Mailgun (see “Who we share your data with”), which keeps its own delivery record for a short time (5 days on our plan, according to Mailgun’s published plan details on 5 November 2026).
• Lawful basis: consent. You ask us to send the email.

If you have a question about it, email [email protected].

Children’s privacy

Talkativ is not intended for use by children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it immediately. If you believe a child has provided us with personal information, please contact us at [email protected].

California users

If you live in California, you have the right to know what personal information we collect and how we use it (this policy), and the right to ask us to delete it. We do not sell your personal information. We will not treat you differently for using these rights.

Changes to this policy

We may update this policy from time to time. When we make significant changes, we will tell you by email or with a clear notice in the app. The date at the top shows when it was last changed.

Questions

If you have a question about this policy or about your data, email [email protected] or write to the postal address under “Who we are”. We will reply within one month.