Terms of Service

Last Updated: November 5, 2026

The Short Version: Use Talkativ responsibly. Don’t use it for illegal activities. We provide the service “as is” and can’t guarantee 100% transcription accuracy. You own your content. Cancel your subscription anytime. We can update these terms with notice.

1. Agreement to Terms

Welcome to Talkativ. By accessing or using our voice dictation software and related services (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you (“you” or “User”) and Intuitive Business Solutions Limited, trading as Talkativ, a private limited company registered in England and Wales with company number 17302964 (“Talkativ”, “we”, “us” or “our”).

2. Eligibility

To use Talkativ, you must:

Be at least 13 years old (or 16 in the European Economic Area)
Have the legal capacity to enter into a binding agreement
Not be prohibited from using the Service under applicable law

If you are using Talkativ on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration

3.1 Creating an Account

To use Talkativ, you must create an account by providing:

A valid email address
Authentication through Google OAuth or email/password

3.2 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access

3.3 Account Termination

You may delete your account at any time from Settings > Privacy & Data. We may suspend or terminate your account if you violate these Terms.

4. Description of Service

Talkativ is voice dictation software for Mac and Windows that provides:

Speech-to-text transcription: Convert spoken words to text using AI
System-wide dictation: Works in any app on Mac and Windows
Custom dictionary: Add specialized terms for improved accuracy
Genius Mode (Max tier): Transform text using voice commands
Smart Edits (Max tier): Apply preset writing style transformations

5. Subscription Plans and Billing

5.1 Available Plans

Free: 2,200 words per week, all core features
Pro ($56/year or $7/month): Unlimited dictation
Max ($88/year or $11/month): Unlimited dictation + Genius Mode + Smart Edits

5.2 Billing

Paid subscriptions are billed in advance, either monthly or yearly, depending on the plan you choose: Pro is $7 a month or $56 a year; Max is $11 a month or $88 a year
Payments are processed securely through Stripe
You authorize us to charge your payment method each billing cycle
Prices are in USD unless otherwise stated

5.3 Free Trial

New users may be eligible for a 7-day free trial of the Max tier
You start the trial inside the app. No card is needed
The trial ends by itself after 7 days and your account returns to the Free plan. You are never charged for the trial, and nothing renews unless you choose a paid plan
One free trial per person (we keep the email address used for each trial to prevent abuse; see our Privacy Policy)

5.4 Cancellation and Refunds

You may cancel your subscription at any time inside the app: in Settings, choose “Manage subscription”, which opens Stripe’s billing page, and cancel there
Cancellation takes effect at the end of your current billing period
No refunds for partial months unless required by law
You will retain access to paid features until the end of your billing period

5.5 Price Changes

We may change subscription prices with 30 days’ notice
Price changes apply to the next billing cycle after notice
You may cancel if you do not agree to the new price

5.6 Usage Limits

Free tier: 2,200 words per week (resets weekly)
Pro and Max tiers: Unlimited transcription
We reserve the right to implement reasonable usage limits to prevent abuse

6. Acceptable Use Policy

6.1 Permitted Use

You may use Talkativ for lawful purposes including:

Personal productivity and communication
Professional work and business use
Creative writing and content creation
Accessibility and assistive technology

6.2 Prohibited Use

You may NOT use Talkativ to:

Create, distribute, or promote illegal content
Harass, threaten, or harm others
Violate intellectual property rights
Circumvent security measures or authentication
Resell, redistribute, or sublicense the Service
Reverse engineer, decompile, or disassemble the software
Use automated scripts or bots to abuse the Service
Process Protected Health Information (PHI) without a Business Associate Agreement
Attempt to gain unauthorized access to our systems
Interfere with other users’ access to the Service

Healthcare Use Warning: Talkativ is NOT HIPAA-compliant and should NOT be used to transcribe Protected Health Information (PHI) or patient data without explicit written agreement. Healthcare organizations using Talkativ for PHI do so at their own risk.

7. Intellectual Property Rights

7.1 Our Intellectual Property

Talkativ and all related materials (software, logos, branding, documentation) are owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

7.2 Your Content

You retain all ownership rights to content you create using Talkativ, including:

Your transcription text
Your custom dictionary entries
Text transformed through Genius Mode or Smart Edits

7.3 License to Your Content

By using Talkativ, you grant us a limited license to:

Store and process your content to provide the Service
Display your content back to you in the application
Use your content to improve the Service (aggregated and anonymized only)

Important: We do NOT use your content to train AI models, and we do NOT claim ownership of your content.

7.4 Third-Party AI Models

Talkativ uses third-party AI services:

OpenAI speech-to-text models, which turn your speech into text
DeepInfra (running OpenAI’s Whisper model), a backup for speech to text, used only when OpenAI’s service fails
OpenAI text models for Advanced transcription formatting, Genius Mode and Smart Edits

These services process your content according to their own data processing agreements. See our Privacy Policy for details.

8. Disclaimers and Limitations

8.1 Service “As Is”

Talkativ is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee:

Uninterrupted or error-free operation
100% transcription accuracy
Compatibility with all Windows or Mac computers, or with every application
That the Service will meet your specific requirements

8.2 Transcription Accuracy

While Talkativ uses advanced AI speech recognition, transcription accuracy depends on:

Audio quality and microphone
Speaker clarity and accent
Background noise
Language and vocabulary complexity

Important: Always review transcriptions for accuracy before using them in important communications or documents. We are not liable for errors, omissions, or inaccuracies in transcriptions.

8.3 Third-Party Services

We rely on third-party services (Google Firebase, OpenAI, DeepInfra, Stripe, Mailgun, PostHog). We are not responsible for:

Third-party service outages or failures
Changes to third-party service terms or pricing
Third-party security breaches

8.4 Availability

We aim to provide reliable service but do not guarantee:

100% uptime (scheduled maintenance may occur)
Advance notice for emergency maintenance
Service level agreements for free tier users

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, special, consequential, or punitive damages
Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim
We are not liable for loss of data, profits, revenue, or business opportunities
We are not liable for damages resulting from transcription errors or inaccuracies

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold harmless Talkativ, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any law or third-party rights
Content you create using the Service

11. Data and Privacy

Your use of Talkativ is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

Key points:

Voice recordings are processed but not stored by us, unless you switch on “Share failed audio samples” (failed clips are kept for 30 days)
Transcription text is saved to your account (you can delete it anytime), and kept in our server records for 30 days
We do NOT use your data to train AI models
You can delete your account from inside the app. Our Privacy Policy lists the few records we keep afterwards

12. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will:

Update the “Last Updated” date at the top of this page
Notify you by email or through a prominent notice in the app
Provide at least 30 days’ notice before changes take effect

Your continued use of Talkativ after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and may cancel your subscription.

13. Termination

13.1 By You

You may terminate your account at any time by deleting it from Settings > Privacy & Data. Upon termination:

Your access to the Service will end
Your subscription will be cancelled (no refund for partial months)
Your data will be deleted, except the records listed in our Privacy Policy (for example, trial history to prevent abuse and payment records the law requires)

13.2 By Us

We may suspend or terminate your account if:

You violate these Terms
Your payment fails repeatedly
We are required to do so by law
We discontinue the Service (with reasonable notice)

14. Dispute Resolution

14.1 Informal Resolution

If you have a dispute with Talkativ, please contact us first at [email protected] to attempt informal resolution.

14.2 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

14.3 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

14.4 International Users

If you are accessing the Service from outside England and Wales, you are responsible for compliance with local laws in your jurisdiction. By using the Service, you consent to the application of the laws of England and Wales and the jurisdiction of English courts.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Talkativ regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

15.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms at any time without notice.

15.5 Force Majeure

We are not liable for delays or failures due to causes beyond our reasonable control (natural disasters, war, pandemics, internet outages, etc.).

Questions About These Terms?

If you have questions or concerns about these Terms of Service, please contact us:

Email: [email protected]

We will respond to your inquiry within 30 days.